Contact us
Get in touch
Questions about an order, a subscription or our coffee? Check the quick answers or send us a message.
Quick answers
- Your ordersSign in to see your orders and their status.
- Manage your subscriptionCancel any time from your account.
- DeliveryFree UK delivery on orders over £30.
- Wholesale and tradeCoffee for your office, café, events or shop.
- Find a stockistShops and partners that stock Cups Full.
Or email us at customerlove@cupsfull.co.uk
Common questions
Can't find your answer? Send us a message.
How much is delivery?
UK delivery is free on orders over £30. If you have a question about a specific order, add your order number to the form above.
How does the subscription work?
Pick Subscribe & save on any pouch and a fresh pouch arrives every week at 20% off the one-off price. You can cancel any time.
How do I brew them?
For hot coffee, put a bag in your cup, add hot water and leave it for a few minutes. The longer it brews, the stronger it gets. For cold brew, leave a bag in cold water overnight.
Which blend should I choose?
Peace is the lightest, with under 44mg of caffeine per bag. Pace is a medium boost at 113mg+, and Power is the strongest at 144mg+. Not sure? The range bundle has all three.
Are the bags compostable?
Yes. The bio-web bags are compostable, and the pouches are reusable or recyclable.
Do you supply offices, cafés and events?
Yes. Tell us what you need on our trade page.