Effective Date: May 5th, 2025

Introduction
Welcome to CupsFull Ltd. By accessing or using our website, products, and services (the "Service"), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our Service.

If you do not agree to these terms, please do not use our Service.

1. Acceptance of Terms
By using our website or purchasing products from us, you agree to these Terms of Service and any future modifications. We reserve the right to change, modify, or update these terms at any time without prior notice. You are responsible for reviewing the most current version regularly.

2. Account Registration (Optional)
While creating an account is optional, doing so may offer benefits such as easier checkout and order tracking. If you create an account, you agree to provide accurate and complete information, and to keep that information up to date.

3. User Responsibilities
You agree to use our website and services responsibly and in compliance with applicable laws. You may not:

• Engage in any unlawful conduct

• Use the website for fraudulent purposes

• Post or transmit any harmful, offensive, or illegal content

4. Product Information and Availability
We strive to provide accurate product information, including descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them. If a product is out of stock, we will update the website to reflect its availability status. If there are any issues with your order, CupsFull Ltd will contact you directly to resolve the matter.

5. Orders and Payment
When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject your order at any time for reasons including product availability or suspected fraudulent activity. Payment is processed securely via Squarespace’s payment partners (Stripe and PayPal).

6. Shipping and Delivery
We currently offer shipping to the UK only. All orders are shipped within one week of purchase, using standard Post Office rates. Shipping times may vary depending on the destination, but we aim to deliver as quickly as possible.

7. Returns and Refunds
We want you to be satisfied with your purchase, but if there is an issue, here’s what you can expect:

• Faulty Products: If you receive a faulty product, you may return it within 30 days for a full refund or exchange.

• Change of Mind: If you simply change your mind, please contact us within 30 days of receipt, and we will work with you to resolve the issue.

• Subscription Cancellations: If you have a subscription, you may cancel it at any time. However, cancellations must be made at least one week before the next subscription cycle.

8. Intellectual Property
All content on our website, including logos, trademarks, product descriptions, and images, is the property of CupsFull Ltd or our licensors. You agree not to reproduce, distribute, or use this content without our permission. The use of images, product descriptions, or other intellectual property on our site is not automatically covered under the Privacy Policy, but you should always be aware of our policy on content use.

9. Limitation of Liability
To the fullest extent permitted by law, CupsFull Ltd is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website, including any loss of profits, data, or business interruption. However, we strive to provide the highest quality products, and if there are issues, we will work with our suppliers to resolve them.

10. Indemnification
You agree to indemnify and hold CupsFull Ltd harmless from any claims, damages, losses, liabilities, or expenses arising from your use of the website, your violation of these Terms of Service, or your infringement of the rights of any third party.

11. Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

12. Termination
We may suspend or terminate your access to the Service if you violate these Terms of Service. You may also terminate your account by contacting us directly.

13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which can be found here.

14. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: katherine@cupsfull.co.uk